Samsung M2020 Printer Troubleshooting

Check the following

• The power cord is connected properly and the printer is turned on
• The toner unit is installed properly
• The top cover is completely closed
• Paper is inserted properly in the paper tray
• The WiFi light is on
• The laptop is on the correct wireless network
• The correct driver for the printer has been chosen and installed

If you're using a USB cable

• The USB cable is plugged in securely at both the laptop and the printer
• The printer icon shows in Windows Devices
• The IOGEAR software is running with the correct printer selected

Print the printer's settings

Press and hold the WPS button for about 10 seconds, until the green light blinks slowly, then release it.

Clear the laptop's print queue

1. In the system tray, in the lower right corner of the screen, double-click the printer icon to open the queue.
2. If a print job shows an error, right-click it and cancel it.
3. If the job doesn't clear within 60 seconds, restart the laptop.