Equipment

Preparing a Tablet for Registration/Checkout

AES credit card readers require access to port 9000 using IPV4 protocol (not IPV6) to communicate with the processor. Verify your network allows access to https://dcap.com through Port 9000. If netwo…

Add a Network Printer

Add a New Network Printer on Windows 11 These steps can be completed even if the printer being added is not connected to the network Open Windows Settings. Go to Devices then select Printers and scan…

Brother 2270 Advanced Troubleshooting

Check Printer Status. Open the non-full screen shortcut for Chrome. Log in to printer web page at 10.0.1.xx xx is equal to the printer number plus ten. example: Printer 1 is 10.0.1.11 and Printer 5 i…

Brother 2270 Basic Troubleshooting

Check the Following. The Power cord is connected properly and the machine is turned on. The toner and drum unit are installed properly. The front cover, back cover, and fuser cover are completely clo…

Brother 2270 Frequent Questions

Change printer network interface. To change between wired and wireless connections on the printer, press and hold the green Go button for ten seconds. A single settings page will be printed with a de…

Brother 2270 Known Issues

Toner lights. Sometimes the toner light will remain fully lit even after a new toner cartridge has been installed. This is caused by recycled/refurbished toner cartridges. The sensor within the print…

Cradlepoint - Reprioritize Internet Connections

6.5.0 and newer firmware UI for the IBR-600/650 and the AES-2200 are identical, instructions are currently interchangeable. The current software on all Cradlepoints should be intelligent enough to de…

Emergency Printer Sharing Switch

Emergency Printer Sharing Switch. In case of a network emergency, a USB Printer sharing switch can be used to share one printer between two Registration laptops. Open the USB Emergency Kit Contents:…

Laptop Hardware and Network FAQs

Q. Laptop Check-in/Check-out screen only displays an exclamation point error. A. The connection to the site has timed out. Please log out and log back in. Q. Check-in/check-out screen will not load,…

Samsung M2020 Advanced Troubleshooting

Samsung M2020 Advanced Troubleshooting. Print Printer Settings. Press and hold the WPS button for about 10 seconds until the green LED blinks slowly, and release. Check Laptop Status. Check print que…

Samsung M2020 Basic Troubleshooting

Samsung M2020 Basic Troubleshooting. Check the Following. The Power cord is connected properly and the machine is turned on. The toner unit is installed properly. The top cover is completely closed.…

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