Big Screen Reports
Big Screen Report Settings
Cash Call
Checkout
Accepting/Splitting Payments
Adding a Donation in Checkout
Auction Item Pickup Feature
Collecting Contact Information at Checkout
Combining Invoices
Configuring & Using Self-Checkout
Printing/Emailing receipts
Refunding a Payment
Selling a Multi-Unit Package at Checkout
Selling a No-Bids Auction Package at Check-Out
Splitting a Package payment
Switch Which Contributor is Recognized on the Invoice
Contributors
Importing Contributors
Recognizing Sponsors
Merging Duplicate Contributors
Data Entry
Add a Sale to a Contributor
Auction Display Sheets
Entering RSVP's (Admin Mode)
How to Enter Auction Packages
Quick Entry
Re-Ordering Package Numbers
Equipment
Add a Network Printer
Brother 2270 Advanced Troubleshooting
Brother 2270 Basic Troubleshooting
Brother 2270 Frequent Questions
Brother 2270 Known Issues
Cradlepoint - Reprioritize Internet Connections
Emergency Printer Sharing Switch
Laptop Hardware and Network FAQs
Samsung M2020 Advanced Troubleshooting
Samsung M2020 Basic Troubleshooting
Event Ticketing
Color Match a Microsite to a Logo
Customizing Microsite Page Titles & Navigation
Event Ticketing/Microsites
Hero Banner Image Specs
Microsite Banner Notification Feature
QR Code Ticketing - Configuration
QR Code Ticketing - Interpreting and Editing Data
QR Code Ticketing - Scanning Admission Tickets at the Door
Recognizing Personal Sponsors
Sponsored Admission Tickets
Update Guest Names Form & Email
Images and Videos
Deleting vs. Hiding an Item/Package Image/Video
Importing Item and Package Images
Re-ordering Package Images/Videos
Uploading an Item/Package Video
Uploading and Editing an Item/Package Image
In-Kind Donations
Collecting In-Kind Donation Items via the Microsite
Linking In-Kind Donors to Auction Items
Recognizing In-Kind Donations on Patron Reciepts
Kiosk Tablets
AES Kiosk - Change URL
Galaxy Tab A - Change WiFi Connection
Galaxy Tab E - Change WiFi Connection
Messaging
Auction Notifications
Email Settings
Messaging Center
Text to Act
Post Event
Accessing Unpaid Receipt Report
Adding Payments for Unpaid Records
Processing Credit Card Refunds
iATS Payments Reconciliation
Registration
Adding a New or "Walk-In" Contributor at Check-In
Event Check-In Process
Express Check-In
Pre-Printing Bid Paddles
Printing Attendee Lists
Printing Bid Paddles at Check-In
Selling Admission Tickets at Check-In
Selling Multi-Unit Packages at Registration
Setting a Preferred Credit Card at Check-In
VIP and Registration Notes
Release Notes
AES Suite 1.0
AES Suite 10.1
AES Suite 10.2
AES Suite 10.3
AES Suite 10.4
AES Suite 11.0
AES Suite 11.1
AES Suite 11.2
AES Suite 11.3
AES Suite 2.0
AES Suite 3.0
AES Suite 4.0
AES Suite 5.0
AES Suite 6.0
AES Suite 6.1
AES Suite 7.0
AES Suite 8.0
AES Suite 9.0
AES Suite 9.1
AES Suite 9.2
AES Suite 9.3
AES Suite 9.4
AES Suite 9.5
AES Suite 9.6
AES Suite 9.7
Clearing Your Browser Cache
Setup/Prefrences
App Settings
Charging Sales Tax
Details & Location
Item/Package Location
Social Media Sharing Settings
Silent Auction
Consignment Items
Delete a Bid
Edit a Bid
Lowering Minimum Bids
Outbid Alerts- How They Work
Outbid Alerts- How to Opt in
What is a Max Bid?
Special Item (Multi-Unit) Sales
Multi-Unit Instant Pay
Setting up Kiosk for Multi-Unit Sales
Users
Changing your password
Virtual Events
Embedding a Video or Livestream
All Categories > Equipment
10 articles
Add a New Network Printer on Windows 11 These steps can be completed even if the printer being added is not connected to the network Open Windows Settings. Go to Devices then select Printers and scan…
Updated 2 months ago by Derek Christy
Check Printer Status. Open the non-full screen shortcut for Chrome. Log in to printer web page at 10.0.1.xx xx is equal to the printer number plus ten. example: Printer 1 is 10.0.1.11 and Printer 5 i…
Updated 6 years ago by Derek Christy
Check the Following. The Power cord is connected properly and the machine is turned on. The toner and drum unit are installed properly. The front cover, back cover, and fuser cover are completely clo…
Change printer network interface. To change between wired and wireless connections on the printer, press and hold the green Go button for ten seconds. A single settings page will be printed with a de…
Toner lights. Sometimes the toner light will remain fully lit even after a new toner cartridge has been installed. This is caused by recycled/refurbished toner cartridges. The sensor within the print…
6.5.0 and newer firmware UI for the IBR-600/650 and the AES-2200 are identical, instructions are currently interchangeable. The current software on all Cradlepoints should be intelligent enough to de…
Emergency Printer Sharing Switch. In case of a network emergency, a USB Printer sharing switch can be used to share one printer between two Registration laptops. Open the USB Emergency Kit Contents:…
Updated 5 years ago by Derek Christy
Q. Laptop Check-in/Check-out screen only displays an exclamation point error. A. The connection to the site has timed out. Please log out and log back in. Q. Check-in/check-out screen will not load,…
Samsung M2020 Advanced Troubleshooting. Print Printer Settings. Press and hold the WPS button for about 10 seconds until the green LED blinks slowly, and release. Check Laptop Status. Check print que…
Samsung M2020 Basic Troubleshooting. Check the Following. The Power cord is connected properly and the machine is turned on. The toner unit is installed properly. The top cover is completely closed.…
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