Big Screen Reports
Big Screen Report Settings
Cash Call
Checkout
Accepting/Splitting Payments
Adding a Donation in Checkout
Auction Item Pickup Feature
Collecting Contact Information at Checkout
Combining Invoices
Configuring & Using Self-Checkout
Printing/Emailing receipts
Refunding a Payment
Selling a Multi-Unit Package at Checkout
Selling a No-Bids Auction Package at Check-Out
Splitting a Package payment
Switch Which Contributor is Recognized on the Invoice
Contributors
Importing Contributors
Recognizing Sponsors
Merging Duplicate Contributors
Data Entry
Add a Sale to a Contributor
Auction Display Sheets
Entering RSVP's (Admin Mode)
How to Enter Auction Packages
Quick Entry
Re-Ordering Package Numbers
Equipment
Add a Network Printer
Brother 2270 Advanced Troubleshooting
Brother 2270 Basic Troubleshooting
Brother 2270 Frequent Questions
Brother 2270 Known Issues
Cradlepoint - Reprioritize Internet Connections
Emergency Printer Sharing Switch
Laptop Hardware and Network FAQs
Samsung M2020 Advanced Troubleshooting
Samsung M2020 Basic Troubleshooting
Event Ticketing
Color Match a Microsite to a Logo
Customizing Microsite Page Titles & Navigation
Event Ticketing/Microsites
Hero Banner Image Specs
Microsite Banner Notification Feature
QR Code Ticketing - Configuration
QR Code Ticketing - Interpreting and Editing Data
QR Code Ticketing - Scanning Admission Tickets at the Door
Recognizing Personal Sponsors
Sponsored Admission Tickets
Update Guest Names Form & Email
Images and Videos
Deleting vs. Hiding an Item/Package Image/Video
Importing Item and Package Images
Re-ordering Package Images/Videos
Uploading an Item/Package Video
Uploading and Editing an Item/Package Image
In-Kind Donations
Collecting In-Kind Donation Items via the Microsite
Linking In-Kind Donors to Auction Items
Recognizing In-Kind Donations on Patron Reciepts
Kiosk Tablets
AES Kiosk - Change URL
Galaxy Tab A - Change WiFi Connection
Galaxy Tab E - Change WiFi Connection
Messaging
Auction Notifications
Email Settings
Messaging Center
Text to Act
Post Event
Accessing Unpaid Receipt Report
Adding Payments for Unpaid Records
Processing Credit Card Refunds
iATS Payments Reconciliation
Registration
Adding a New or "Walk-In" Contributor at Check-In
Event Check-In Process
Express Check-In
Pre-Printing Bid Paddles
Printing Attendee Lists
Printing Bid Paddles at Check-In
Selling Admission Tickets at Check-In
Selling Multi-Unit Packages at Registration
Setting a Preferred Credit Card at Check-In
VIP and Registration Notes
Release Notes
AES Suite 1.0
AES Suite 10.1
AES Suite 10.2
AES Suite 10.3
AES Suite 10.4
AES Suite 11.0
AES Suite 11.1
AES Suite 11.2
AES Suite 11.3
AES Suite 2.0
AES Suite 3.0
AES Suite 4.0
AES Suite 5.0
AES Suite 6.0
AES Suite 6.1
AES Suite 7.0
AES Suite 8.0
AES Suite 9.0
AES Suite 9.1
AES Suite 9.2
AES Suite 9.3
AES Suite 9.4
AES Suite 9.5
AES Suite 9.6
AES Suite 9.7
Clearing Your Browser Cache
Setup/Prefrences
App Settings
Charging Sales Tax
Details & Location
Item/Package Location
Social Media Sharing Settings
Silent Auction
Consignment Items
Delete a Bid
Edit a Bid
Lowering Minimum Bids
Outbid Alerts- How They Work
Outbid Alerts- How to Opt in
What is a Max Bid?
Special Item (Multi-Unit) Sales
Multi-Unit Instant Pay
Setting up Kiosk for Multi-Unit Sales
Users
Changing your password
Virtual Events
Embedding a Video or Livestream
All Categories > Registration
10 articles
Overview of the event check-in process including: Collecting contact info, putting credit cards on file, associating households, and printing bidder paddles.
Updated 5 years ago by Jon Doehling
Express Check-In is a fantastic way to collect missing contact information and credit cards from your event attendees prior to them arriving at the event. Utilizing this feature will significantly cu…
Updated 3 years ago by Jon Doehling
Click on the Red Button on the left side of the screen labeled +New. The Add New Patron popup will appear.. Enter all required Patron information and click Save. First and Last Name are the only fiel…
Updated 3 years ago by Russell Lennon
Pre-printing bidder paddles is a great way to cut the clutter and streamluine the event check-in process. By utilizing the bid paddle report in Auction Conductor, you are able to generate only the pa…
Updated 2 years ago by Jon Doehling
We have found that it is quite helpful to have a backup paper list of event atendees to be available at check-in, even (especially) when technology is being used. In the rare case of a technoloy fail…
Updated 6 years ago by Russell Lennon
Printing bid paddles at check-in is a great way to simplify your pre-event preparations. By waiting to print the bid paddle (and corresponding table assignment) until the guest has arrived, you can g…
Ocassionally it may be necessary to sell an admission ticket to a guest during the check-in process. This would apply to any walk-in or unexpected guests you wish to accommodate by selling them an ad…
There is a button on the contributor detail screen to add multi-unit purchases during the check-in process. This screen will load a list of all multi-unit package types. There is an option at the top…
Contributors are able to specify which credit card they would like to use as thier preferred payment type for all purchases for any particular event/campaign. In this article, we will show you how to…
If you have some Contributors that need to be recognized for special reasons, marking them VIP and/or adding notes about them at registration is a great way to make sure they are recognized as they w…
Updated 5 years ago by Russell Lennon
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