Skip to main content

Check-In

Checking guests in at the event, including walk-ins, households, cards on file, bid paddles and ticket scanning at the door.

Jon Doehling Meredith Cantrell
11 articles by 2 authors

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Choosing Fields to See at Check-In

Customize check-in field visibility in AES Event Manager via Advanced Tools. Select which attendee information displays to staff for streamlined event check-in operations.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Event Check-In Process

Overview of the event check-in process including: Collecting contact info, putting credit cards on file, associating households, and printing bidder paddles.

Adding a New or "Walk-In" Contributor at Check-In

Click on the Red Button on the left side of the screen labeled +New. The Add New Patron popup will appear.. Enter all required Patron information and click Save. First and Last Name are the only fiel…

Bid Paddle Printing for Households

Choose between one paddle per person (essential for paddle drops) or one per table (saves paper). Your preference automatically applies to all subsequent check-ins for the event.

Printing Bid Paddles at Check-In

Printing bid paddles at check-in is a great way to simplify your pre-event preparations. By waiting to print the bid paddle (and corresponding table assignment) until the guest has arrived, you can g…

QR Code Ticketing - Scanning Admission Tickets at the Door

Method A - Using a Tablet w/Event Manager. This method is by far the most simple and flexible, as it allows you to use a tablet device to look up guests without QR codes, while also having the abilit…

Selling Add-Ons at Check-In

Sell raffle tickets, wine pulls and other add-ons to guests during check-in in Event Manager, and choose which packages check-in staff see.

Selling Admission Tickets at Check-In

Ocassionally it may be necessary to sell an admission ticket to a guest during the check-in process. This would apply to any walk-in or unexpected guests you wish to accommodate by selling them an ad…

Setting a Preferred Credit Card at Check-In

Contributors are able to specify which credit card they would like to use as thier preferred payment type for all purchases for any particular event/campaign. In this article, we will show you how to…

Staffed Check-In for Households

Version 12.0 redesigns the check-in screen with dynamic color-coded status indicators, streamlining household registration and per-person add-on sales.

VIP and Registration Notes

If you have some Contributors that need to be recognized for special reasons, marking them VIP and/or adding notes about them at registration is a great way to make sure they are recognized as they w…

Contact