Big Screen Reports
Big Screen Report Settings
Cash Call
Checkout
Accepting/Splitting Payments
Adding a Donation in Checkout
Auction Item Pickup Feature
Collecting Contact Information at Checkout
Combining Invoices
Configuring & Using Self-Checkout
Printing/Emailing receipts
Refunding a Payment
Selling a Multi-Unit Package at Checkout
Selling a No-Bids Auction Package at Check-Out
Splitting a Package payment
Switch Which Contributor is Recognized on the Invoice
Contributors
Importing Contributors
Recognizing Sponsors
Merging Duplicate Contributors
Data Entry
Add a Sale to a Contributor
Auction Display Sheets
Entering RSVP's (Admin Mode)
How to Enter Auction Packages
Quick Entry
Re-Ordering Package Numbers
Equipment
Add a Network Printer
Brother 2270 Advanced Troubleshooting
Brother 2270 Basic Troubleshooting
Brother 2270 Frequent Questions
Brother 2270 Known Issues
Cradlepoint - Reprioritize Internet Connections
Emergency Printer Sharing Switch
Laptop Hardware and Network FAQs
Samsung M2020 Advanced Troubleshooting
Samsung M2020 Basic Troubleshooting
Event Ticketing
Color Match a Microsite to a Logo
Customizing Microsite Page Titles & Navigation
Event Ticketing/Microsites
Hero Banner Image Specs
Microsite Banner Notification Feature
QR Code Ticketing - Configuration
QR Code Ticketing - Interpreting and Editing Data
QR Code Ticketing - Scanning Admission Tickets at the Door
Recognizing Personal Sponsors
Sponsored Admission Tickets
Update Guest Names Form & Email
Images and Videos
Deleting vs. Hiding an Item/Package Image/Video
Importing Item and Package Images
Re-ordering Package Images/Videos
Uploading an Item/Package Video
Uploading and Editing an Item/Package Image
In-Kind Donations
Collecting In-Kind Donation Items via the Microsite
Linking In-Kind Donors to Auction Items
Recognizing In-Kind Donations on Patron Reciepts
Kiosk Tablets
AES Kiosk - Change URL
Galaxy Tab A - Change WiFi Connection
Galaxy Tab E - Change WiFi Connection
Messaging
Auction Notifications
Email Settings
Messaging Center
Text to Act
Post Event
Accessing Unpaid Receipt Report
Adding Payments for Unpaid Records
Processing Credit Card Refunds
iATS Payments Reconciliation
Registration
Adding a New or "Walk-In" Contributor at Check-In
Event Check-In Process
Express Check-In
Pre-Printing Bid Paddles
Printing Attendee Lists
Printing Bid Paddles at Check-In
Selling Admission Tickets at Check-In
Selling Multi-Unit Packages at Registration
Setting a Preferred Credit Card at Check-In
VIP and Registration Notes
Release Notes
AES Suite 1.0
AES Suite 10.1
AES Suite 10.2
AES Suite 10.3
AES Suite 10.4
AES Suite 11.0
AES Suite 11.1
AES Suite 11.2
AES Suite 11.3
AES Suite 2.0
AES Suite 3.0
AES Suite 4.0
AES Suite 5.0
AES Suite 6.0
AES Suite 6.1
AES Suite 7.0
AES Suite 8.0
AES Suite 9.0
AES Suite 9.1
AES Suite 9.2
AES Suite 9.3
AES Suite 9.4
AES Suite 9.5
AES Suite 9.6
AES Suite 9.7
Clearing Your Browser Cache
Setup/Prefrences
App Settings
Charging Sales Tax
Details & Location
Item/Package Location
Social Media Sharing Settings
Silent Auction
Consignment Items
Delete a Bid
Edit a Bid
Lowering Minimum Bids
Outbid Alerts- How They Work
Outbid Alerts- How to Opt in
What is a Max Bid?
Special Item (Multi-Unit) Sales
Multi-Unit Instant Pay
Setting up Kiosk for Multi-Unit Sales
Users
Changing your password
Virtual Events
Embedding a Video or Livestream
All Categories > Release Notes
26 articles
Summary. This version is a major update, released on December 27, 2022. New Features & Improvements. Attach Multiple Images and Videos to Items & Packages. We are excited to announce that we are now…
Updated 2 years ago by Jon Doehling
Summary. This version is a minor update, released on February 15, 2023. New Features & Improvements. Cover Processing Fees at Staffed Checkout. In Auction Conductor > Setup > App Settings There is th…
New Features & Improvements. Coupon codes, social media shring, and more.
Summary. This version is a minor update, released on March 12, 2024. New Features & Improvements. Auction Displays. Affected Apps: Auction Conductor A new PDF report has been added to generate auctio…
Updated 9 months ago by Jon Doehling
AES makes periodic updates to our software suite, about once per quarter. After each release, we recommend clearing your browser cache for the best experience. Chrome Browser (Windows). Open Google C…
These are not the latest release notes. Some functionality may have been changed in subsequent releases. Auction Conductor. General Changes. Removed the Category limit - Number of categories is now o…
Updated 6 years ago
This version is a major update, released on January 21, 2022. Includes didgital programm booklet, in-kind donor tracking, and reordering package numbers for silent auction.
This is a minor update, released on March 16, 2022. Event Conductor (EC). EC log-in validation - Fixed a bug that caused last name validation to fail when it contained an apostrophe (O’Hare). Event M…
This is a minor update, released May 17, 2022. Event Microsites (ELP). Administrator Mode for Entering RSVP's. Details available here: Entering RSVP's (Admin Mode) When a Patron is Marked Company Typ…
This is a minor update, released June 28, 2022. Feature Improvements. Event Microsites (ELP). Banner Notification Feature. Added an optional banner notification feature to the event microsites. Micro…
These are not the latest release notes. Some functionality may have been changed in subsequent releases. Download the full release notes here January 2018 Release Notes.pdf Auction Conductor. Cosmeti…
These are not the latest release notes. Some functionality may have been changed in subsequent releases. Download the full release notes here April 2018 Release Notes (Sprint 3).pdf First Pay Process…
These are not the latest release notes. Some functionality may have been changed in subsequent releases. Version 4 was a minor update with no added features. Auction Conductor. Users. Fixed a bug whi…
These are not the latest release notes. Some functionality may have been changed in subsequent releases. Download the full release notes here June 2018 - AES Release Notes (Sprint 5).pdf Apple Pay Su…
Updated 4 years ago
Current Versions. This release includes the following software application versions. These are not the latest release notes. Some functionality may have been changed in subsequent releases. Auction C…
Updated 6 years ago by Jon Doehling
Current Versions. This release includes the following software application versions. Auction Conductor 1.0.0.43 Benefit Conductor 2.0.0.24 Event Conductor 2.0.0.16 (no changes). Event Manager 1.0.0.1…
Current Versions. This release includes the following software application versions. Auction Conductor 1.0.0.44 Benefit Conductor 2.0.0.25 Event Conductor 2.0.0.18 Event Manager 1.0.0.15 Event Micros…
Updated 5 years ago by Jon Doehling
Current Versions. This release includes the following software application versions. Auction Conductor 1.0.0.45 Benefit Conductor 2.0.0.26 Event Conductor 2.0.0.19 Event Manager 1.0.0.16 Event Micros…
Summary. This version is a major update, released on March 2nd, 2020. All AES applications have been updated except for Android KIOSK. New features. Support for custom fields in ticketing and event d…
Updated 4 years ago by Jon Doehling
Summary. This version is a minor update, released on May 1st, 2020. All AES applications have been updated except for Android KIOSK. New features. Maximum attendee setting to ensure you don't oversel…
Summary. This version is a minor update, released on July 24th, 2020. This release only affects Mobile Bidding (EC), Customer Portal (AC) and Microsite (ELP) apps. New Features. Text to Act. For comp…
Summary. This version is a minor update, released on October 21, 2020. New Features. Watch List. Guests can now add an item to their "Watch List" without having to place a bid. This will allow them t…
Updated 4 years ago by Jack Taylor
Summary. This version is a minor update, released on March 31, 2021. New Features. Silent Auction Bidding (Max/Exact). Live Auction Bidding. Account Confirmation Email. Account Edit Screen. Existing…
Updated 3 years ago by Jon Doehling
Bug Fixes. Event Microsite. Fixed an issue where the Video Heading and Description was hidden when the video section was shown. Fixed an issue when a guest completes express check in, the system woul…
Updated 3 years ago by Jack Taylor
Summary. This version is a minor update, released on July 13, 2021. New Features. QR Code Admission Tickets. For many fundraising events, event check-in has been a labor intensive undertaking that re…
Summary. This version is a minor update, released on October 18, 2021. New Features. Mobile Bidding App (EC). Suggested Donation Amounts. Donation packages can now be configured to display buttons fo…
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