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Check-Out

Checking guests out at the event, including payments, donations, last-minute sales, refunds, receipts and item pickup.

Jon Doehling
11 articles by 1 author

Accepting/Splitting Payments

Accepting/Splitting Payments. Taking and splitting payments at checkout is easy to do with only a few simple steps. Payments accepted can be check, cash or any major credit card. Using event check-ou…

Adding a Donation in Checkout

Guests often decide to add donations at checkout. Do this in a few simple steps. Using event check-out , s earch for the Contributor by entering the first three letters of the first or last name. Cli…

Auction Item Pickup Feature

At the conclusion of the silent/live auctions, winning bidders may either pay for their winnings via their own device ( Configuring & Using Self-Checkout ) or by staffed checkout. Once the contributo…

Collecting Contact Information at Checkout

Sometimes there is a need to add an address, email, or phone number to a guests file at Checkout. Using event check-out , s earch for the Contributor by entering the first three letters of the first…

Combining Invoices

Sometimes guests would like to combine invoices onto one credit card. Packages can only be moved if the bidder who is transferring their packages has NOT checked out. Using event check-out , s earch…

Printing/Emailing receipts

Once the guest has paid the balance for their packages/donations, the receipt is able to be printed and/or emailed. After payment has been taken from the guest, the Payment button in the bottom right…

Refunding a Payment at Checkout

Refunding a payment can be done easily in Check-Out. Using Event Check-Out , search for the Contributor by entering the first three letters of the first or last name of the person who originally boug…

Selling a Multi-Unit Package at Checkout

Guests may wish to purchase additional Multi-Unit packages at checkout. This may include any specialty item with the Type (Tickets & Admission, Sponsorships, Multi-Unit, Registration Extras, or Fixed…

Selling a No-Bids Auction Package at Check-Out

Often there are packages that do not sell during the auction. Guests have the opportunity to buy these packages as the checkout. Using E vent Check-Out , search for the Contributor by entering the fi…

Splitting a Package payment

There are two ways to split a package among bidders.. If the guests do not want a receipt with their information on it, the payment can be split on the checkout screen. Using event check-out , s earc…

Switch Which Contributor is Recognized on the Invoice

Changing the Contributor (and contact inforamtion) that prints on the invoice is easy. This may be required when a Contriobutor wishes to edit the billing entity for tax purposes. Patrons must be ass…

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