Big Screen Reports
Big Screen Report Settings
Cash Call
Checkout
Accepting/Splitting Payments
Adding a Donation in Checkout
Auction Item Pickup Feature
Collecting Contact Information at Checkout
Combining Invoices
Configuring & Using Self-Checkout
Printing/Emailing receipts
Refunding a Payment
Selling a Multi-Unit Package at Checkout
Selling a No-Bids Auction Package at Check-Out
Splitting a Package payment
Switch Which Contributor is Recognized on the Invoice
Contributors
Importing Contributors
Recognizing Sponsors
Merging Duplicate Contributors
Data Entry
Add a Sale to a Contributor
Auction Display Sheets
Entering RSVP's (Admin Mode)
How to Enter Auction Packages
Quick Entry
Re-Ordering Package Numbers
Equipment
Add a Network Printer
Brother 2270 Advanced Troubleshooting
Brother 2270 Basic Troubleshooting
Brother 2270 Frequent Questions
Brother 2270 Known Issues
Cradlepoint - Reprioritize Internet Connections
Emergency Printer Sharing Switch
Laptop Hardware and Network FAQs
Samsung M2020 Advanced Troubleshooting
Samsung M2020 Basic Troubleshooting
Event Ticketing
Color Match a Microsite to a Logo
Customizing Microsite Page Titles & Navigation
Event Ticketing/Microsites
Hero Banner Image Specs
Microsite Banner Notification Feature
QR Code Ticketing - Configuration
QR Code Ticketing - Interpreting and Editing Data
QR Code Ticketing - Scanning Admission Tickets at the Door
Recognizing Personal Sponsors
Sponsored Admission Tickets
Update Guest Names Form & Email
Images and Videos
Deleting vs. Hiding an Item/Package Image/Video
Importing Item and Package Images
Re-ordering Package Images/Videos
Uploading an Item/Package Video
Uploading and Editing an Item/Package Image
In-Kind Donations
Collecting In-Kind Donation Items via the Microsite
Linking In-Kind Donors to Auction Items
Recognizing In-Kind Donations on Patron Reciepts
Kiosk Tablets
AES Kiosk - Change URL
Galaxy Tab A - Change WiFi Connection
Galaxy Tab E - Change WiFi Connection
Messaging
Auction Notifications
Email Settings
Messaging Center
Text to Act
Post Event
Accessing Unpaid Receipt Report
Adding Payments for Unpaid Records
Processing Credit Card Refunds
iATS Payments Reconciliation
Registration
Adding a New or "Walk-In" Contributor at Check-In
Event Check-In Process
Express Check-In
Pre-Printing Bid Paddles
Printing Attendee Lists
Printing Bid Paddles at Check-In
Selling Admission Tickets at Check-In
Selling Multi-Unit Packages at Registration
Setting a Preferred Credit Card at Check-In
VIP and Registration Notes
Release Notes
AES Suite 1.0
AES Suite 10.1
AES Suite 10.2
AES Suite 10.3
AES Suite 10.4
AES Suite 11.0
AES Suite 11.1
AES Suite 11.2
AES Suite 11.3
AES Suite 2.0
AES Suite 3.0
AES Suite 4.0
AES Suite 5.0
AES Suite 6.0
AES Suite 6.1
AES Suite 7.0
AES Suite 8.0
AES Suite 9.0
AES Suite 9.1
AES Suite 9.2
AES Suite 9.3
AES Suite 9.4
AES Suite 9.5
AES Suite 9.6
AES Suite 9.7
Clearing Your Browser Cache
Setup/Prefrences
App Settings
Charging Sales Tax
Details & Location
Item/Package Location
Social Media Sharing Settings
Silent Auction
Consignment Items
Delete a Bid
Edit a Bid
Lowering Minimum Bids
Outbid Alerts- How They Work
Outbid Alerts- How to Opt in
What is a Max Bid?
Special Item (Multi-Unit) Sales
Multi-Unit Instant Pay
Setting up Kiosk for Multi-Unit Sales
Users
Changing your password
Virtual Events
Embedding a Video or Livestream
All Categories > Checkout
12 articles
Configuring Self-Checkout. Enabling Silent Auction Self-Checkout via the Event Timeline. The first step to enabling Silent Auction Self-Checkout is to set the available times in the event timeline. L…
Updated 3 years ago
Accepting/Splitting Payments. Taking and splitting payments at checkout is easy to do with only a few simple steps. Payments accepted can be check, cash or any major credit card. Using event check-ou…
Updated 5 years ago by Margaret Vagnoni
Guests often decide to add donations at checkout. Do this in a few simple steps. Using event check-out , s earch for the Contributor by entering the first three letters of the first or last name. Cli…
At the conclusion of the silent/live auctions, winning bidders may either pay for their winnings via their own device ( Configuring & Using Self-Checkout ) or by staffed checkout. Once the contributo…
Updated 2 years ago by Jon Doehling
Sometimes there is a need to add an address, email, or phone number to a guests file at Checkout. Using event check-out , s earch for the Contributor by entering the first three letters of the first…
Sometimes guests would like to combine invoices onto one credit card. Packages can only be moved if the bidder who is transferring their packages has NOT checked out. Using event check-out , s earch…
Once the guest has paid the balance for their packages/donations, the receipt is able to be printed and/or emailed. After payment has been taken from the guest, the Payment button in the bottom right…
Refunding a payment can be done easily in Check-Out. Using Event Check-Out , search for the Contributor by entering the first three letters of the first or last name of the person who originally boug…
Guests may wish to purchase additional Multi-Unit packages at checkout. This may include any specialty item with the Type (Tickets & Admission, Sponsorships, Multi-Unit, Registration Extras, or Fixed…
Often there are packages that do not sell during the auction. Guests have the opportunity to buy these packages as the checkout. Using E vent Check-Out , search for the Contributor by entering the fi…
There are two ways to split a package among bidders.. If the guests do not want a receipt with their information on it, the payment can be split on the checkout screen. Using event check-out , s earc…
Changing the Contributor (and contact inforamtion) that prints on the invoice is easy. This may be required when a Contriobutor wishes to edit the billing entity for tax purposes. Patrons must be ass…
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