Releasing Accepted Tickets Back to the Host

When Guests Need to Release Their Tickets

Once a guest accepts a ticket invite, they are confirmed as attending and ready for express check-in. However, if circumstances change and they can no longer attend the event, guests can easily release their ticket back to the host.

How to Release an Accepted Ticket

Guests can release their ticket by following these simple steps:

1. Locate the confirmation email received when the ticket was originally accepted
2. Click the Release Ticket button in that email

After clicking the button, you'll be redirected to the ticketing site where your registration information is displayed. To complete the release process:

1. Review your registration details on the form
2. Scroll to the bottom of the form
3. Click Release Ticket to confirm your decision

Confirmation Process

Once the ticket release is complete, both the guest and host will receive confirmation:

Guest Confirmation

The guest receives a confirmation email verifying the ticket has been released:

Host Notification

The host receives a notification that the ticket is now available to assign to a new guest: