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Event Ticketing

Jon Doehling Jack Taylor Eva Eastman
20 articles by 3 authors

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Coupon Codes for Event Ticketing

Coupon codes may be used to offer discounts on specific pacakges on your ticketing microsite.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Delay Payment for Review

Delay Payment for Review lets buyers reserve packages without immediate payment, holding them for staff approval. Once approved, send a payment link for completion.

A simple icon of a bookmark with a star near the bottom to represent a featured article A simple ribbon icon. It has a slightly rounded border and a star at the bottom of it. ​ Event Ticketing/Microsites

Configure your Branding, Look & Feel. The first step before building your event ticketing microsite is to configure your logos, colors, fonts, and email settings. Log in to Auction Conductor , then n…

Accept Tickets Messaging Template

Customize guest invitation templates in Messaging Center > Scheduled Messages. Preserve merge tags, save changes, and optionally enable recurring reminders to ensure guests accept tickets.

Allowing Hosts to Update Guest Names Later

"Allow guest info changes" determines if hosts can update guest names after purchase. Enabled by default for flexibility, it locks guest info when disabled or past cutoff.

Color Match a Microsite to a Logo

When building your event ticketing microsite, you are asked for a primary color. This color will be used as a base in many places in your microsite, so choosing a color that matches your organization…

Custom Fields - Buyer Answers on Behalf of Attendee

New custom field option lets ticket buyers complete attendee information during assignment. Buyers control data entry; attendees view but can't modify. Assignments lock after acceptance.

Customizing Microsite Page Titles & Navigation

We understand every event/campaign is different, which means your microsites must be flexible and customizable. While the pre-defined pages on the microsites are designed for specific purposes, they…

Express Check-In for Households

Version 12.0's express check-in bridges invitation acceptance and event attendance, confirming info, capturing payments, and gathering updates. Household feature auto-checks in all members.

Guest Invites (RSVP's)

Version 12.0 automates ticket assignment and RSVPs, streamlining guest management while improving data quality and reducing staff check-in workload.

Hero Banner Image Specs

If you have a custom banner for your event and you notice that it looks distorted or cut off in one place (smartphone) and great in another (desktop) this can be fixed by adjusting the size of your i…

Microsite Banner Notification Feature

There may be times when you need to convey an important message to users visiting your event microsite. While the inforamtion could be posted in the rich text areas of the site, sometimes the message…

QR Code Ticketing - Configuration

What is a QR Code and How can it help my event? At its base, QR Codes are scannable, unique barcodes that contain text-based information. At AES, they've been integrated into the express check-in pro…

QR Code Ticketing - Interpreting and Editing Data

Interpreting & Editing Ticketing Data. There are now two unique metrics we can track for a guest attending an event: Checked-In Guests who have completed express check-in and have registered the requ…

QR Code Ticketing - Scanning Admission Tickets at the Door

Method A - Using a Tablet w/Event Manager. This method is by far the most simple and flexible, as it allows you to use a tablet device to look up guests without QR codes, while also having the abilit…

Recognizing Personal Sponsors

There are many ways to recognize personal and corporate sponsors on your event microsite. While corporate sponsors will typically wish to display thier corporate logo, website, and mission statement,…

Releasing Accepted Tickets Back to the Host

Accepted tickets confirm attendance. Guests unable to attend can release tickets through email, triggering confirmations to guest and host for reassignment.

Reviewing Pending Approvals

The Pending Approvals Summary is where you track sales that need payment before they're finalized. Once those payments come through, everything automatically updates—the revenue hits your event payme…

Sponsored Admission Tickets

A sponsored admission ticket is unique in the fact that it is purchased by a Contributor as a gift back to the organization. The contributor does not get access to the ticket, instead it will be assi…

Update Guest Names Form & Email

Sponsorship packages typically include admission tickets to the event. However when users purchase sponsorships they usually are not sure who will be attending at the time of purchase. They will tend…

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